Fluidcloud makes a multicloud model; Galileo opens up agent controls
Today on Product Saturday: Fluidcloud releases what it calls a "large infrastructure model," Galileo releases an open-source way to manage agents, and the quote of the week.
Today: why Zendesk's CEO thinks structured data will help it find success in the AI era, the U.K. puts AWS and Microsoft under a regulatory microscope, and this week's enterprise moves.
Tom Eggemeier believes that a key product-strategy decision Zendesk made long before most of us had heard the term "generative AI" could spark a rebound in the company's fortunes.