Cloudflare builds a sandbox; Linear gets agentic
Today on Product Saturday: Cloudflare rolls out a new service for isolating agent-built code, Linear unveils a new agent for issue tracking, and the quote of the week.
After more than a year of hype and promises, companies are starting to settle on best practices for deploying and managing AI agents alongside critical business workflows. Nine members of our Roundtable discussed how they successfully rolled out AI agents for tasks other than software development.
Today on Product Saturday: six months after ServiceNow launched a product taking on Salesforce's core market, the "ohana" strikes back, Zuora sees big changes coming to SaaS pricing, and the quote of the week.
Today: How Zendesk is approaching one of the biggest shifts in enterprise software pricing in years, Meta gets into hot water over the claimed performance of a new AI model released over the weekend, and the latest funding rounds in enterprise tech.
Today: why Zendesk's CEO thinks structured data will help it find success in the AI era, the U.K. puts AWS and Microsoft under a regulatory microscope, and this week's enterprise moves.
Tom Eggemeier believes that a key product-strategy decision Zendesk made long before most of us had heard the term "generative AI" could spark a rebound in the company's fortunes.